Privacy Policy & Terms of Service
Privacy Policy
Last Updated: May 10, 2025
1. Introduction
CTAT CARGO MOVERS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect information that you provide directly to us when you:
- Create an account
- Request our services
- Contact our customer support
- Fill out forms
- Participate in surveys or promotions
This information may include:
- Contact information (name, email address, phone number)
- Shipping information (addresses, tracking preferences)
- Payment information (processed through secure third-party payment processors)
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send transactional messages, including confirmations, invoices, and service alerts
- Respond to comments, questions, and requests
- Improve user experience and customer service
- Send promotional materials that may be of interest to you
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
4. Information Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Business partners, such as delivery and logistics providers
- Law enforcement agencies, government officials, or other third parties when required by law
- Other parties in connection with a company transaction, such as a merger, sale of company assets, financing, or acquisition
5. Security
We implement appropriate security measures to protect the security of your personal information. However, please understand that no data transmission over the Internet or storage system can be guaranteed to be 100% secure.
6. Your Choices
You may update your account information and email preferences at any time by logging into your account. You may also opt out of receiving promotional communications from us by following the instructions in those communications.
7. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make significant changes, we will notify you through the Service or by other means, such as email.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@ctatcargomovers.com.
Terms of Service
Last Updated: May 10, 2025
1. Acceptance of Terms
By accessing or using the services provided by CTAT CARGO MOVERS ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
2. Description of Services
CTAT CARGO MOVERS provides cargo transportation, logistics, and related services as described on our website or as agreed upon in a separate service agreement.
3. User Accounts
To access certain features of our Services, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to:
- Provide accurate and complete information when creating your account
- Update your information to keep it accurate and current
- Maintain the security of your account and password
- Notify us immediately of any unauthorized use of your account
4. User Responsibilities
When using our services, you agree to:
- Comply with all applicable laws and regulations
- Provide accurate information about shipments and cargo
- Properly package and prepare items for shipping
- Pay all applicable fees and charges
- Not ship prohibited items (e.g., hazardous materials, illegal goods)
5. Payment Terms
You agree to pay all fees or charges applicable to your use of the Services according to the rates, fees, and billing terms in effect at the time a fee or charge is due. Payments are non-refundable unless specified otherwise.
6. Limitation of Liability
To the maximum extent permitted by law, CTAT CARGO MOVERS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
7. Indemnification
You agree to defend, indemnify, and hold harmless CTAT CARGO MOVERS and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising from or relating to your use of the Services or your violation of these Terms.
8. Modifications to the Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through other appropriate channels. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
9. Termination
We may terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.
11. Contact Information
For questions about these Terms, please contact us at legal@ctatcargomovers.com.